What Data We Collect and Why
When you create an account on 99xo, we collect the information you submit — your name, contact details, and the wallet identifiers linked to your bKash, Nagad or Rocket account. This is necessary to process deposits, verify withdrawals and route payments back to the correct mobile
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wallet. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and improve how the lobby functions on your phone. Payment transaction records are stored to fulfil withdrawal requests and resolve any disputes around fund
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movements. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those processors need to complete your transaction. Retention periods follow applicable data regulations; we hold your account data for as
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long as your account remains active or as required under the laws of your eligible region. If you have questions about what we hold, you can contact our support team directly. Availability of our platform and the scope of applicable data law both depend on your
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local law and eligible region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.